
Frequently Asked Questions
Find answers to common questions about our services, platform features, and how we can help streamline your workers' compensation processes.


The Arriba Portal brings Utilization Review (UR) and Case Management (CM) together in one integrated, cloud-based platform. Designed for the complex environment of California workers’ compensation, the system facilitates seamless collaboration between claims adjusters, UR nurses, physicians, and case managers. By automating compliance with regulatory requirements, company policies, and client-specific handling instructions, the platform ensures consistency, timeliness, and accuracy across every case.
With configurable workflows and rule-based automation, Arriba reduces administrative friction and allows clinicians to focus on what matters most—helping injured workers recover efficiently and safely.
The workers’ compensation industry has long struggled with fragmented systems and manual processes. Arriba Data Systems addresses these challenges by providing a modern, data-driven infrastructure that:
Streamlines UR and CM workflows: Eliminates redundant tasks and ensures decisions are routed promptly to the right party.
Improves compliance: Enforces statutory timelines and audit-ready documentation to support URAC, DWC, and client requirements.
Enhances communication: Connects medical management professionals, claims staff, and vendor partners within one secure environment.
Turns data into insight: Structured data capture supports actionable analytics, helping organizations evaluate turnaround times, approval rates, and case outcomes.
The result: faster decisions, stronger regulatory adherence, and better recovery outcomes for injured workers.
Is the system cloud-based or on-premises? Arriba is a fully cloud-native platform, hosted on secure, HIPAA-compliant infrastructure. The solution is built for scalability, rapid deployment, and continuous uptime—without local server installation or maintenance requirements.
What are the system access requirements? The Portal is accessible through any modern web browser on desktop, laptop, tablet, or mobile devices. Users simply log in via a secure, encrypted connection, ensuring access from anywhere while maintaining strict data protection and privacy controls.
How is the Arriba platform priced? Arriba uses a flexible subscription model tailored to organizational size, case volume, and functional needs. This pricing approach allows clients to scale usage without incurring unnecessary infrastructure costs.
What kind of support do users receive? Arriba provides comprehensive customer support, including onboarding, live training, online resources, and responsive helpdesk access. Our success team partners with clients to optimize workflows and ensure regulatory alignment from implementation onward.
Feature | Value |
Unified UR & CM Platform | Simplifies collaboration and eliminates silos between case management and utilization review teams. |
Regulatory Automation | Enforces compliance with state and federal workers’ comp requirements, including URAC and DWC standards. |
Tenant-Level Configuration | Supports unique client rules, medical networks, and workflows without code changes. |
Secure Cloud Hosting | Built on encrypted, HIPAA- and HITRUST-aligned architecture for enterprise-grade data security. |
Advanced Reporting & Analytics | Empowers leaders to track timeliness, overturn rates, and care outcomes for continuous improvement. |
Seamless Integration | Interoperable with EDI, API, and SFTP systems for effortless data exchange between payers, providers, and vendors. |
At Arriba, our mission is to eliminate administrative friction in workers’ compensation medical management. We combine deep regulatory expertise with modern cloud technology to support clinicians and claims teams in delivering efficient, compliant, and compassionate care.
Whether your organization needs to modernize legacy UR workflows or unify case management communications, Arriba offers the clarity, compliance, and control today’s workers’ compensation ecosystem demands.

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